The best way for you to get a sense of a hotel is to read the reviews. Reviews should mainly be read for context to get an impression, looking only for things that matter to you.  Also, note whether issues are repeated.  Every business will have customers that will not be entirely satisfied and some of them may write negative reviews. Sometimes the issues that are brought up are bit on the bizarre side. Unless it mentions something that is of particular concern to you, the one-off complaints or issues that are trivial to you should be ignored. Pay attention to items that impact you and are repeated.  For instance if several reviews indicate significant street noise and you are worried this might be a problem for you then perhaps a different hotel would be a better choice.

• TIP:  First check the number of reviews.  If a hotel only has a few there won’t be enough information to get a good idea.

• TIP:  To really understand whether the hotel is right for you, you need to read lots and lots of reviews.